I had the unfortunate experience of working for the unprofessional zoo known as NCO Financial Systems Inc. They are the absolute reason for all my years in the collection business to stear clear of collection agencies.
To all consumers/debtors contacted by NCO Financial take heed:
VERIFY your debt, you have 30 days from the placement date under the FDCPA to verify or dispute also to make arrangements to pay.
Become familiar with the laws, know your rights, review the FDCPA.
They will DEMAND immediate payment TODAY, they will tell you it is "pre-legal" or thier "attorney is on hand reviewing your account" or "the client is waiting to move forward legally". Statements such as these are untrue and violate the FDCPA.
Check the laws in your state.
They can NOT call you everyday.
If a message is left on your answering machine with anything more than NCO, name, number and the mandatory mini miranda it is a violation; keep the message and report them to the FTC and Attorney General, the message should only contain the 4 items above.
If they discuss your debt with a 3rd party including your spouse without your permission it is a violation.
NCO collectors work on salary (vs.) commission and must reach a monthly goal, management who are just as rude as the collectors push this daily. They push excessive aggression to make office goal.
If you experience problems from NCO, contact your creditor and alert them, the more complaints the creditor/bank gets the more it will help stop thier tactics.
PAY YOUR DEBT, but pay it to your creditor directly, NCO hates that!
Lastly, review your credit report. Go to annualcreditreport.com it's free.
1. Written by GET OVER IT 2!!!!!, on 25-06-2009 23:38
If you are receiving a call from nco financial it means one of two thing you owe a debt that has been upaid to the client for several months or 2 it is the wrong persong they are contacting if 1.. then the debt they are calling about if fairly owed so stop complaining and pay it regardhelp resolve. regardless of the reason because you didnt pay you have no place to complain. now if you are in the number 2 catagory then again stop complaining pick up the phone and talk to them if you say you are not the person they are looking for they will help to resolve it collectors are not interested in wasting time on people who dot even owe the debt they are under a strict quota and just dont have time for it.. so in all situations your best bet is to just talk to them
2. Written by Consumer unemployed...., on 17-10-2008 15:37
There is nothing I can do, no money but they call me starting a 7am, I answer, yet they call back every 3 hours all day everyday. I tell them I have no job and no money, I can't even pay for stamp..I am living at sisters free, she feeds me, lost my car and my home....
. I agree with GET OVER IT.. i have a degree in education. The truth is, after i worked myself to death for the state making $40k a year, I moved on to a part time job at a collection agency to make $60K for half the hours.. who needs the education now?
First, your caps lock key appears to be stuck. Also, it's "paid" not "payed," "we the collectors" not "us the collectors," and finally, it's "wouldn't" not "wouldnt."
Nice attempt at trolling though. I'll give you an "A" for effort.
Be careful of all the comments where people are saying that NCO can not sue you. It is correct to say that NCO can not sue you since they are not lawyers. Howver, they CAN HIRE A LAWYER TO SUE YOU. Trust me. They did it to me. I never even heard from NCO one single time until I got a summons in the mail filed by a local lawyer that NCO hired to file suit against me.
Contact the ATTORNEY GENERAL in your state, you can do it online, file a simple complaint to cease and desist calls. Also, you can print a cease and desist letter from the internet. Send it to NCO via certified mail and fax, once received they may ONLY contact you ONCE more to tell you they received the cease and desist. If you are contacted again the ATTORNEY GENERAL for your state will proceed for you and you may be awarded a financial settlement due to the FDCPA violations practiced by NCO.
to GET OVER IT------I am being harrassed by NCO not because of anything I owe. I pay my bills and you are a ***! I am getting harrassed because of someone who previously had my telephone number.
I am in a situation similar to Stacy's. My debt, however, is more substantial. I want to try and negotiate a settlement with a lump sum of money my mother is willing to lend me. Is it better to go directly to the creditor (NCO has left 2 messages for me in the last 2 days) or do I have to negotiate through NCO now that the account has been given to them to collect? If I am still able to negotiate with the creditor, which route would you recommend? Thanks for the information
TY for actually reading......this complaint is against NCO's illegal practices and FDCPA violations. If you have no business with them; A) put yourself on a DO NOT CALL list B) send them a 'cease and desist' , form available online, C) advise if they continue to harrase you, you will file a complaint with the DA office in your county/state
Good luck.
To Stacy, NO....NCO CAN NOT sue you or take you to court, they are only a COLLECTION AGENCY , they ARE NOT attorneys, although they will imply they are to intimidate. This is a blatant violation of the FDCPA. Make the payments directly to your creditor and put NCO on a 'cease and desist', every payment you make will be credited towards your balance or better yet......if you owe $600 put together $300 call them tell them that is all you have and will they make a settlement, (which they can) make sure you have the settlement agreement in writing BEFORE YOU MAKE THE PAYMENT!!!!
I'll add that they still call about 10 times a day. I figure once I talk to them once, I can just put it on silent. They can't bully me into anything when there's no money to be given. Obviously I'm learning from poor college student credit mistakes and am growing up, but this is ridiculous.
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Comments (18)
. I agree with GET OVER IT.. i have a degree in education. The truth is, after i worked myself to death for the state making $40k a year, I moved on to a part time job at a collection agency to make $60K for half the hours.. who needs the education now? 
