I am purchasing a new home. My mortgage lender advised me that there was something on my credit report that needed to be cleared up. Unfortunately, that debt collector is NCO.
When I called NCO, they advised me that they would send a fax to my lender stating that the debt should not be on credit report. That was over a month ago. I have called them several times, and have requested this fax be sent three times. The last call being this morning. I was told, by Janell, that they only fax letter's, and can't send letters by US Mail. This is moronic. I wanted the letter to be sent to me, so I could fax it to the lender myself.
I have no clue as to where to turn.